SHIPPING
GENERAL INFO
We ship with DHL Express*, Monday to Friday, on the same day wherever possible. We do not ship at weekends.
Shipping rates are dependent on destination, and are subsidised by L.E.J:
UK - £6.95, complementary on orders over £395
EU - £16.95, complementary on orders over £395
Switzerland - £21.95, complementary on orders over £395
North America - £15.95, complementary on orders over £395
Asia/Oceania - £22.95 on orders under £395, £14.95 on orders over £395
ROW - £28.95
There may be territories and remote locations for which shipping rates are higher. If your location is not listed at checkout, please email us at info@lej.london and we will add it.
*We reserve the right to use alternative couriers if practical.
EU CUSTOMERS
We have temporarily paused shipments to the EU whilst we navigate the new GPSR legislation. Please accept our apologies for the interruption of service. Email info@lej.london for further info.
INTERNATIONAL SHIPMENTS
Import duties, VAT, and administration charges will be managed at the border of import, and will depend on local conditions as set by the governing authority. We have no influence over these. The customer is responsible for any and all local import charges levied by the respective customs authority.
Prices and clearance timeframes vary dependent on country and respective local procedures.
Please continue to track your parcel using the tracking codes provided on fulfilment of your order as customs authorities may require further details from you.
Be aware that if you refuse your parcel, or the storage limit time expires in customs without due payment, the goods will be returned to us. Shipping and handling charges will still be applied by the courier and the customer will be liable.